Return/Exchange Policy
DISCLAIMER: Please call the showroom for in-store pricing as there may be variation in-store for select items.
EXCHANGES, RETURNS, LAYAWAYS & CANCELLATIONS
IN-STOCK - Store Credit OR 20% restocking fee. Must take place BEFORE delivery or pickup within 5 days.
LAYAWAYS, FLOOR MODELS, SALE ITEMS, ACCESSORIES - Final Sale
CUSTOM ORDERS - Final Sale
All exchanges and store credits are subject to HLHF’s discretion.
If you wish to cancel your standard in-stock product order please notify HLHF within two business days of your order and your funds will be returned to you. This must take place BEFORE delivery or pickup. Custom orders cannot be cancelled. All exchanges and store credits are subject to HLHF’s discretion. Refunds are subject to a 20% restocking fee past the 2 business day time period. All layaways, floor models and custom orders are final sale. If customers are unable to complete layaway payments on schedule, prior payments may be forfeited.